Return & Refund Policy
Thanks for shopping at www.turkmen-carpets.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 5 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. You must proof us that an item(s) has a defect or low quality.
The item(s) receive date is the date that is indicated on the official shipping carrier’s website.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
In case if you return back the product that you have received, the cost of return shipping will be deducted from the refund money.
If you have any questions on how to return your item to us, contact us.